Terms and Conditions for Savvy Online and Savvy Studios
Welcome to Savvy Studios and Savvy Online, providers of dance classes and on-demand exercise classes.
Please carefully read these terms and conditions (“Terms”) before using our services or enrolling in classes. By signing up for Savvy Studios or Savvy Online, you agree to be bound by the following Terms. If you do not agree to these Terms, please refrain from using our services.
Account Setup and Registration
- When you complete the registration form and sign up for your first class (whether for Savvy Studios or Savvy Online), an ACCOUNT will automatically be set up.
- To access your ACCOUNT, log in using the MEMBERS LOGIN option on the Savvy Studios website. You will then be able to access your personal details, manage payment options, and view your enrolled classes and subscriptions.
- Your ACCOUNT allows you to manage both Savvy Studios and Savvy Online class subscriptions.
Class Timetable and Term Dates
- The Savvy Studios class timetable runs parallel with the school academic year, from September to July. No classes are held during half-term or holiday periods.
Savvy Studios (Classes)
Class Fees
- Children attending classes are allowed to attend a free trial class if spaces are available.
- Adults attending classes can book a trial class for £12.50.
- All fees must be paid upon signup. Monthly fees are paid automatically using our online payment service, or in person at reception.
- If a payment is missed, notice will be given, and payment must be made before attending the next class.
- Class fees are non-refundable, including for any missed classes or cancellations after the term has commenced.
Class Cancellations
- Notice Period: One full month’s notice is required to cancel a class place. This notice must be given before your next monthly payment is due. Your cancellation request is from the date we receive your email and cannot be backdated.
- How to Cancel: Written notice must be emailed to hello@savvystudios.co.uk.
- Final Month Payment: When cancelling, the Advance Monthly Payment you made at registration will be used to cover your final month of classes.
- Example: If you wish to finish your classes at the end of February, you must give notice in January before the February payment is taken. This ensures your advance payment covers your last month (February), and no further payments will be required.
Changes to Classes and Enrolment
- Participants may request to change or add classes after enrolment in each term. Any difference in class fees must be paid at the time of the request. Class times are subject to change at the discretion of management.
One-to-One Cancellations
- To cancel a one-to-one appointment, a minimum of 48 hours’ notice is required via email at hello@savvystudios.co.uk. Cancellations made less than 48 hours before the appointment will be charged in full.
Savvy Online (On-Demand Classes)
Subscription, Free Trial, and Fees
- Savvy Online offers a single subscription plan at £9 per month.
- You may sign up for a 14-day free trial, which grants full access to all features and content. At the end of the 14-day period, you will automatically be enrolled in the £9 per month subscription plan unless you cancel before the trial ends. You authorise Savvy Online to charge your payment method £9 each month starting immediately after the trial period.
- All adult members attending classes at Savvy Studios will receive free access to Savvy Online. Access will be provided for the duration of their membership at Savvy Studios.
- Subscription fees are charged on a recurring monthly basis and remain active until you request cancellation via email at hello@savvystudios.co.uk.
Savvy Online – Cancellations
- To cancel your Savvy Online subscription, email hello@savvystudios.co.uk. Your subscription will remain active until the end of the current billing cycle.
General Terms (Apply to Both Savvy Studios and Savvy Online)
Force Majeure
- Savvy Studios and Savvy Online are unable to provide refunds for any cancelled or missed classes due to a Force Majeure Event. These events include acts of God, civil or military authority, national emergencies, pandemics, and other events beyond our control.
Teachers
- Savvy Studios engages industry professionals to instruct classes. In cases where scheduled teachers are unavailable, an alternative teacher of equal or greater qualification will be provided.
Duty of Care, Safety, and Conduct
- For safety and growth, physical contact may be necessary during dance instruction. All contact will be made in a professional manner and in the best interest of the student.
- Students will not be allowed to leave the premises until collected unless permission has been granted for them to leave unsupervised.
Photos and Videos
- From time to time, photos and videos of students will be taken for teaching, learning, and promotional purposes including on social media. By enrolling in Savvy Studios, you consent to such media being used. No personal information will be linked to the photographs.
Damages
- The signatory will be financially responsible for any damage to Savvy Studios property caused by the student or their guardian.
Responsibility
- Savvy Studios does not accept responsibility for damage or loss of personal belongings left on the premises.
Breach of Terms and Conditions
- Students may be asked to leave without notice for any serious breach of the school’s terms and conditions or for serious misconduct.
Limitation of Liability
- Savvy Studios and Savvy Online shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. In no event shall Savvy Studios’ total liability exceed the amount you have paid for services during the twelve months prior to the event giving rise to the claim.
Privacy
- Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
Changes to Terms
- Savvy Studios reserves the right to update or modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our platform or sending an email notification. Continued use of Savvy Studios or Savvy Online after changes are made constitutes your acceptance of the revised Terms.
Governing Law
- These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts located in England and Wales.
Contact Information
If you have any questions or concerns about these Terms, please contact us at: hello@savvystudios.co.uk